Gary Smith
Chief Operating Officer
Gary has over 25 years of experience in operations and technical support management and has served in the capacity of Manager, Director, Vice-President, and Chief Operations Officer. Throughout his career Gary has excelled in improving operational efficiencies leading organizations to their maximum potential and has increased revenues and improved customer satisfaction through world-class service offerings. His areas of expertise are in operations management, process improvement, customer service, strategic planning, financial and market analysis, business planning, implementation of new services and budgeting. He has also created and run successful organizations in India and Sri Lanka from startup to positive operation. As a seasoned leader, Gary has a wealth of knowledge and experience ensuring successful operations. While utilizing stringent company cost guidelines, exceptional client satisfaction is maintained.